Testimonials

Excellent customer service!

Outstanding customer service from beginning to end. The car is fantastic! James made the buying process so easy and smooth. I would throughly recommend James and his company and I will have no hesitation returning in the future for another top condition car with customer service to match.
Alan Woods, 31 Jul 2024
 

Super Dealer!

Prompt response on enquiry and accommodated viewing. Both my partner and myself have now purchased vehicles from JA Jarvis, smashing gentleman to deal with, in a so often tricky business, patient and helpful. There was no pressure This dealer always looks to having selected and well presented vehicles in stock. the vehicle was exactly as described on the website confirmed when I viewed and test drove. Quality service continued at collection with courtesy and smooth handover, presented with super clean car on collection. A dealer I would heartily recommend A painless and process from start to finish. Thank you I
Sarah, 18 Jul 2024
 

Mercedes

James was helpful, friendly and very professional from the moment I messaged looking for a new car right up until collection!

Answered all of my questions night or day, kept in contact with me throughout the process and asked me exactly what I was looking for that it took all the stress from sorting previous finance over and helping me find the best prices possible out there! He even helped me assign my private plates and put them on for me.

We also bonded over our love for chocolate labradors! My Labrador Harley even got invited to come help with the final paperwork and handing over of the car.

Thank you James!!
Zoe Henley, 01 Mar 2024
 
James is one of those rare professionals who genuinely cares about his clients. He's not just about making the sale; he takes the time to understand what you're looking for and goes above and beyond to meet your needs.

Every time I've dealt with James, he's been super professional, handling all the paperwork and making sure everything is clear and straightforward. He has a knack for making the entire car-buying process smooth and stress-free. What I appreciate most is his generosity with his time. He never rushes you, answers all your questions, and even checks in after the sale to ensure everything is going well.

If you're looking for a car dealer who is trustworthy, knowledgeable, and attentive, I highly recommend James. His dedication to customer service is truly commendable, and I can't thank him enough for all his help. It's always a pleasure doing business with him.
Xander Bennett, 08 May 2024
 

Mercedes B200

Bought car from James Jarvis . He is professional, genuine gentleman
So nice to deal with lovely people .instead of the usual car sales persons. Delightful, stress free purchase of very fair priced car, all details explained throughout. Thank you for making car purchase easy in such otherwise pressured times. Would highly recommend anyone to purchase vehicle.
Ajith De Silva, 01 Aug 2024
 

Early Christmas present for me..

GTI Performance Tech Pack....as always thanks goes to @j.a.jarvis for sourcing, inspecting and organising a hassle free purchase and with some rare options
Steve Brisbane, 19 Dec 2023
 

A very pleasurable experience

I’ve never liked going to car sales places but J A Jarvis has changed my mind , James was a pleasure to deal with , honest , fair and so helpful . Hope to revisit one day . Thank you for a lovey car James
David Thompson, 15 Mar 2024
 

Immaculate car, first-class service!

I recently bought a Volvo XC40 from James. The car was immaculately presented, and the service I received from James from start to finish was absolutley first-class. There was no sales pressure at all, and everything was dealt with in a relaxed, informed, knowlegeable and friendly manner. I am delighted with the car and can highly recommend J A Jarvis.
Geoff Cotton, 02 Mar 2024
 

AUDI S5 Black Edition

We picked up this absolutely beautiful Audi S5 yesterday from James, the car is amazing and we are very happy with it.
It was such a pleasure to deal with a genuine honest dealer as they are very few and far between these days. He was very accommodating with our 2 young children and even let them sit in his lovely BMW I8 that was in the showroom. We wouldn't hesitate to buy again from J.A.Jarvis
Nic & Linda, 17 Mar 2024
 

Mercedes Convertible

I bought a Mercedes convertible from James. What a brilliant experience. I was around 200 miles and James provided video description showing the car operating and loads of photos, answering all my questions. I was very confident travelling down that I would be buying the car. This is how buying a car should be.
Steve , 12 Feb 2024
 
We’ve just collected the fourth car we’ve bought from James, this time using his sourcing service, which capitalises on his excellent knowledge of the market and the different cars that suit our needs. He gave us great advice and cars that would suit, and those that wouldn’t, then found and secured a superb low mileage X3 35d for us. I’d recommend James to anyone looking for a great quality, and incredibly well prepared car.
Simon Hughes, 07 Feb 2024
 

Good dealer, honest and professional.

Helpful and friendly. Really good experience with James, assisted with paper work, tax and private plate. Super happy with the car.
Nick O'brien, 18 May 2023
 

VW Golf GTE

Great service from James from first enquiry to completing the sale. No pressure sales worked well for me. Excellent communication and advice throughout. Very happy customer, Sati.
Sati, 09 Aug 2023
 

Excellent to deal with

James is excellent to deal with, very happy with the car we purchased
Anders Bohem, 16 Sep 2023
 

Honest and Professional

I was pleasantly surprised with James who was very honest and helpful. He had the Gearbox Oil Service done on the car without my asking.... to make sure the car was handed over in the best condition. I was impressed by his high standards and would have no hesitation buying another car from him. Highly recommended.
Kes, 07 Oct 2023
 

VW Touareg

Recently purchased a VW Touareg from James. Very pleasant experience and the car is perfect!
Elliott, 16 Oct 2023
 

A pleasurable buying process with clear honest communication.

James made the whole buying process very easy, his description of the car was very honest and all communication was clear and concise.
Anonymous, 01 Apr 2023
 

Mercedes GLC AMG43

James made buying my new car so easy. I didn’t want to change vehicles but due to the new ULEZ rules that are likely to happen soon, I really had no choice.
James was so helpful and friendly to deal with, he sorted the paperwork of new ownership, changing personal plates etc quickly and efficiently and was always just a phone call away!
Nothing was too much trouble for him, not even all my daft questions!
I highly recommend JA Jarvis.
Jane Collman, 15 Apr 2023
 

Audi A6 Avant

James is a pleasure to deal with, made the whole process of buying a car super easy, the cars he sells are of great quality and his attention to detail is brilliant. James's communication is excellent and i was always able to reach him if i had a question. I never once felt pressured during the process.

I found the service extremely accomodating, flexible and he even collected me from the local train station on the day i came to pick up my new car, he spent time going over all the features in the car too.

I have had zero problems with my new car since i bought it in October and I'm still absolutely delighted with it. Thanks!
Callum Hall, 26 May 2023
 

Camper Van

James recently sold my VW Campervan for me. A pleasure to work with from start to finish Courteous and straight talking. Would highly recommend
Jim , 01 Jun 2023
 

Vw Caddy

First class service , absolute pleasure to purchase from & would highly recommend him. Will be purchasing my next car from James.
Mark Emery, 07 Mar 2023
 

Clear, professional, friendly advice with no pressure to purchase

The car which we purchased (BMW i3) has proved to be exactly as described by James.

We had a slight problem with BMW Connected Drive and James responded immediately with the solution.
Peter Dunne, 10 Dec 2022
 

A Credit to the Motor Industry!

Bought a 6 series from James last week, absolutely superb service, not pushy in anyway whatsoever and was very helpful with all my questions, all done remotely and James drove down the next day in the car and drove back in my part ex. Car was exactly as described and the perfect purchase to do the 550 mile round trip to and from Cornwall.
Chris Applegate, 19 Aug 2022
 

Very Professional

Very professional in always,knowledgeable in all what he does ....would highly recommend....J A,JARVIS.....SECOND CAR PURCHASED VERY HAPPY CHAPPY.....R.P
Ray Priest, 09 Sep 2022
 

Classic Humber

I recently had the pleasure of dealing with James when buying a classic car from him. He is a true gentleman and bent over backwards to help me out. He came out on a Sunday to let me view the car and then knowing I needed the car for the following weekend for my father's wake he arranged delivery within two days.
Thanks James
Ray Case, 16 Aug 2022
 

Discovery Landmark

Having recently bought and sold a vehicle through James I can honestly say that the whole transaction was flawless and extremely enjoyable from start to finish. The car purchased was beautifully prepared and presented and true to its advertising. I would not hesitate in returning back to JA Jarvis when next I require a quality and honest vehicle.
Angus Nelson, 15 Sep 2022
 

Outstanding

The car of my choice was sourced, prepared and handed over to me in a first class manner...this is why I only buy cars from J A Jarvis...3 so far!
Steve Brisbane, 05 Apr 2022
 

I would buy from him again

I would buy from him again
James was very helpful from the start of my inquiry regarding an Honda jazz he had for sale I could not get to his premises due to not having a car so he was very helpful and bought the car to me ,it was just as advertised great condition with very low mileage just what I was looking for it was a pleasure to do business with this honest helpful dealer
Leslie Chesters, 05 Apr 2022
 

BMW 330D

We actually sold James our car after he responded to our ad but by complete chance he had the car we were considering in stock. James was massively knowledgable and really patient with all our questions (and decision making process). James never once pushed for the sale and let the quality of his stock and his depth of knowledge instil buying confidence. I would highly recommend J.A.Jarvis for your next car purchase, you won't find a friendlier or more knowledgeable car dealer!
Stonefern Design, 12 Jun 2021
 
Bought a car from James about a week ago, very pleased. He was very helpful and full of useful advise. Nothing seemed to much trouble and I would recommend him.
Nigel Jest, 18 Nov 2021
 
James was a pleasure to deal with from start to finish. Knowledgeable about the cars he sells with an attention to customer service which is rare in the industry. Couldn't recommend more highly. Thank you James.
Darren Mellish, 22 Oct 2021
 
If only all car dealers approached their businesses in the way James from J A Jarvis does. Polite, honest and incredibly knowledgable, nothing ever seems too much and as such all dealings are relaxed and pleasurable. Buy with confidence as this is a dealership that genuinely cares about their clients...
Ross Burcham, 06 Oct 2021
 
Had an incredible experience with James recently buying a 340i.
The car was excellently presented and cared for, like everything else in stock. Even had an engine bay detail before I picked it up! The videos and photos James provided answered pretty much every question I had about the spec, but James was knowledgeable about the vehicle and it was clear he knows how to do his research - and is a lover of all things automotive.
The buying process after the test drive was easy, and in the midst of the fuel-crisis even topped it up with some V Power for the long drive home!
Absolutely recommended.
Aaron Ambrose, 25 Nov 2021
 
Excellent customer service. James is a friendly and polite guy. He will answer my questions at once. When the car is arrived, James will introduce how its work and share his experience with the car. After selling, James will answer my questions enthusiastically as well.
Anonymous, 08 Oct 2021
 

Fantastic experience!

Had an incredible experience with James recently buying a 340i. The car was excellently presented and cared for, like everything else in stock. Even had an engine bay detail before I picked it up! The videos and photos James provided answered pretty much every question I had about the spec, but James was knowledgeable about the vehicle and it was clear he knows how to do his research - and is a lover of all things automotive. The buying process after the test drive was easy, and in the midst of the fuel-crisis even topped it up with some V Power for the long drive home! Absolutely recommended.
Aaron Ambrose, 13 Oct 2021
 

A good experience

Our car was presented well and at an attractive price. James was thorough in the cars preparation and the handover was good. This resulted in a great transaction.
Anonymous, 31 Oct 2021
 

Great service

Very good quality cars, well presented. James is knowledgeable and helpful, and a genuine pleasure to do business with.
Simon Hughes, 24 Nov 2021
 
Second vehicle purchased from James. Has always given competitive p/x prices and supplied vehicles as desc in good condition and value.
Graham Walker, 02 Feb 2022
 

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